Non-Tangible Irrevocable Goods ("Digital products")
We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the product is added to the client acct.
We recommend contacting us for assistance if you experience any issues receiving/viewing your purchased products.
Virtual + In-Club Services ( "Classes / Appointments / Programs" )
We do not issue refunds for live virtual + in-club services. Please be sure you fully understand the service, purchase option and Cancelation Policy, before purchase.
As a customer you are responsible for understanding, upon purchasing any item on our site, there is no obligation to provide a refund or credit in the following situations:
- You change your mind about an item;
- You bought an item by mistake;
- You do not have sufficient expertise to use an item;
Said Refund Policy is provided through our website in open access. Please note that when purchasing a products + services through our website you are, as a customer, considered to be aware of our Refund Policy statements.
If you have any questions about our Returns and Refunds Policy, please contact us: